To confirm your booking, we require a deposit of 20% of the total price of your reservation (venue rent with the minimum occupancy of guest beds).

In case of cancellation by us, Cinco Lunas, the deposit will be refunded.

In the event of cancellation by you, the customer, the customer is obliged to pay the following percentage of the room rent (including the minimum occupancy of guest beds):

• Cancellation is free of charge up to 3 months before the start of the event and we will refund your deposit.
• Between 3 and 1 month before the start of the event, the cancellation fee is 20% and your deposit will be charged as a cancellation fee.
• Between 1 month and 15 days before the start of your event, the cancellation fee is 50% and the customer is obliged to pay a cancellation fee equal to 50% of the venue rent (with the minimum occupancy of guest beds).
• Up to 14 days before the start of your event, the cancellation fee is 100% and the customer is obliged to pay the cancellation fee equal to 100% of the venue rent (with the minimum occupancy of guest beds).